Return and Exchange Policy
We want you to be completely satisfied with your purchase from GOLF 131 LLC. If you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition that you received it.
Return Process
To initiate a return, please contact our customer service team to obtain a return authorization. Include your order number, the item(s) you wish to return, and the reason for the return. We will provide you with instructions on how to send your item(s) back to us.
Refunds
Once we receive your returned item(s) and inspect them, we will process your refund. Refunds will be issued to the original payment method within 10 days. Please note that it may take additional time for the refund to appear on your account, depending on your bank or payment provider.
Exchanges
If you wish to exchange an item, please contact our customer service team to initiate the process. We will provide you with instructions on how to return the original item and ship the new item to you once the return is received and inspected.
Non-Returnable Items
Certain items are not eligible for return or exchange, including:
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund and provide instructions on how to return the damaged or defective item at no cost to you.